Privacy policy

Privacy Policy

Effective Date: 11/30/2024

Thank you for choosing gutstourstore. Protecting your personal information is a responsibility we take seriously. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website or make a purchase.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Information:
    Name, email address, phone number, shipping and billing address, and payment details.

  • Account Information:
    Username, password, and account preferences, if you register on our site.

  • Order Details:
    Product purchases, order history, and transaction details.

  • Device and Usage Data:
    IP address, browser type, device type, operating system, referral source, and browsing behavior on our site.

  • Cookies and Tracking Technologies:
    Information collected through cookies, pixels, and similar technologies to enhance user experience and for analytics.

2. How We Use Your Information

The information we collect is used to:

  • Process your orders, payments, and refunds.
  • Deliver products and provide customer support.
  • Send important updates about your orders, such as confirmations or delivery notices.
  • Personalize your shopping experience.
  • Offer promotions, discounts, or newsletters (if you’ve opted in).
  • Analyze website performance and enhance our services.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We respect your privacy and only share your information under these circumstances:

  • Service Providers:
    With trusted third parties, such as payment processors, shipping companies, and website analytics providers, to facilitate transactions and improve our services.

  • Legal Compliance:
    If required by law, court orders, or governmental authorities.

4. Your Rights

You have the right to:

  • Access Your Data: Request details about the personal data we hold about you.
  • Correct Information: Update or correct inaccuracies in your personal data.
  • Delete Your Data: Request the removal of your personal data (subject to legal obligations).
  • Withdraw Consent: Opt-out of receiving marketing communications or limit data usage for specific purposes.

To exercise these rights, contact us at service@gutstourstore.com. We will respond to your request within 30 days.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Complete your transactions.
  • Comply with legal, accounting, or reporting requirements.
  • Improve our services.

When no longer needed, your data will be securely deleted or anonymized.

6. Security Measures

We implement robust security measures to safeguard your information, including:

  • Data encryption during transmission.
  • Secure servers and firewalls.
  • Regular monitoring for potential vulnerabilities and breaches.

However, no method of transmission over the internet is 100% secure. Please notify us immediately at service@gutstourstore.com if you suspect unauthorized access to your account.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.
  • Provide personalized recommendations.
  • Track site performance and usage trends.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: service@gutstourstore.com

We’re committed to addressing your concerns and ensuring your privacy.