Shipping policy

Shipping Policy

At gutstourstore, we aim to provide reliable and efficient shipping services for customers around the world. Please review the details of our shipping policy below to better understand our processes and offerings.

Shipping Destinations

We are proud to ship to the United States and over 200 countries worldwide.

Shipping Costs and Delivery Times

United States

Order Amount Shipping Costs Method Estimated Delivery Processing Time
$0.00–$79.89 $9.90 Postal Shipping 9–25 business days 1–2 business days
$79.90 and above Free Postal Shipping 9–25 business days 1–2 business days

International Orders

Order Amount Shipping Costs Method Estimated Delivery Processing Time
$0.00–$79.89 $12.90 Postal Shipping 9–25 business days 1–2 business days
$79.90 and above Free Postal Shipping 9–25 business days 1–2 business days

Order Processing

  • Orders are processed within 1–2 business days.
  • Once processed, your order will be shipped via the chosen shipping method.

Order Tracking

After your order has shipped, you will receive an email confirmation containing a tracking number. You can use this number to monitor the delivery status of your package online.

Duty Payment

  • All orders are shipped duty-paid to all parts of the world. If you receive an import duty bill, send it to us, and we will cover the cost.

Lost or Stolen Packages

We are committed to ensuring your order arrives safely. If your package is lost or stolen, please contact us at service@gutstourstore.com immediately.

  • We will work with the carrier to investigate the issue.
  • For confirmed cases of loss, a replacement or refund may be offered.

Changing Your Shipping Address

  • If you need to update your shipping address, notify us within 12 hours of placing your order.
  • After this timeframe, we may not be able to make adjustments as orders are processed quickly.

Returns and Exchanges

For information on returning or exchanging items, please review our Return Policy.

Customer Support

If you have any questions or concerns about your order, feel free to reach out to our friendly customer service team at service@gutstourstore.com. We’re here to help!

Thank you for choosing gutstourstore. We appreciate your trust and look forward to delivering a seamless shopping experience!